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This Privacy Policy (“Policy”) governs the manner in which Dab Tex Inc. (hereinafter referred to as “Dab Tex” / “we” / “our”) collects, uses, maintains, and discloses information collected from users (each, a “User” / “you” / “your”) of www.dabdtf.com, the e-commerce website offering DTF printing services, materials, and related products (collectively, the “Sites”). This Privacy Policy applies to the Sites and all products and services provided by Dab Tex Inc.
Collection and Use of Your Personal and Business Information
1. Personal Identification Information: We may collect personal identification information from users in various ways, including, but not limited to, when users visit our Sites, save a design, place an order, respond to a survey, or engage in other activities, services, features, or resources made available on the Sites. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and payment information. For quality control and customer service purposes, we may record both incoming and outgoing phone calls. We may also review these calls live or after they have been completed.
2. Automatically Collected Information: When you visit our Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Sites, we collect information regarding the individual web pages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites.
3. Design Content Collection: We collect content in the form of user-uploaded designs, which may include images and text, potentially containing personal information if the user provides it.
4. Voluntary Submission of Information: We will only collect personal identification information from users if they voluntarily submit such information. Users may always refuse to supply personal identification information, but this may prevent them from engaging in certain site-related activities, such as placing an order.
5. Third-Party Payment Processors: Third-party companies, such as Shopify, PayPal, and Stripe, may retain a token of your credit card through their customer profiles to process future billing or refunds.
6. Non-Personal Identification Information: We may collect non-personal identification information about users whenever they interact with our Sites. This information may include browser type, computer type, operating system, and internet service provider used, among other similar data.
Use of Your Personal Information
We use the personal information we collect for the following purposes:
· To process and fulfill your orders and provide DTF printing services.
· To improve and enhance the functionality of our website and services.
· To personalize the customer experience.
· To communicate with you for customer support.
· For marketing and promotional purposes, if permitted.
· To ensure security and prevent fraud.
Disclosure of Your Personal Information
We may disclose your personal information in the following cases:
· To third-party service providers that assist with order fulfillment, payment processing, and customer support.
· To legal authorities if required by law or to protect the rights and safety of Dab Tex and our users.
· With your consent or when otherwise necessary for business purposes.
Cookies and Tracking Technologies
We use cookies, pixel tags, and other tracking technologies to enhance the user experience, analyze site usage, and improve services. You can adjust your browser settings to reject cookies or receive notifications when cookies are being used. However, rejecting cookies may affect certain features of the website.
Data Security
While we implement appropriate security measures to protect your personal information, no data transmission over the internet can be guaranteed 100% secure. Please exercise caution when submitting sensitive information online.
Your Rights and Choices
· You have the right to access, correct, delete, or limit the use of your personal information.
· You can opt-out of marketing communications by following the “unsubscribe” instructions in the emails we send.
· You can also object to the processing of your personal data, where applicable.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us to request its deletion.
Changes to This Privacy Policy
Dab Tex may update this Privacy Policy from time to time. Any updates will be posted on this page with the “Last Updated” date. Users are encouraged to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, our practices, or your dealings with the Sites, please contact us:
Dab Tex Inc. Address: 1400 S Sherman St Suite 114, Richardson, TX 75081 Email: info@dabdtf.com