Shipping Policy
At DAB TEX INC, we are committed to providing you with the best service possible, including fast and reliable shipping of your orders. Please read the following shipping policy carefully to understand how your orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed and shipped within 1-3 business days of receiving your order. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods and Delivery Times
We offer the following shipping methods:
· Standard Shipping: Estimated delivery time is 5-7 business days.
· Expedited Shipping: Estimated delivery time is 2-3 business days.
· Overnight Shipping: For urgent deliveries, we offer next-day delivery.
Delivery times may vary depending on your location and the shipping method selected. Please note that delivery times are estimates and are not guaranteed, especially during peak seasons or due to circumstances beyond our control (e.g., weather conditions or carrier delays).
3. Shipping Rates
Shipping rates are calculated at checkout based on the weight and dimensions of your order, as well as your shipping address. You will see the final shipping cost before completing your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
5. Shipping Restrictions
Currently, we only ship to locations within the United States. We do not offer international shipping at this time. Orders placed with an address outside of the U.S. will not be processed.
6. Shipping Insurance
We offer shipping insurance as an optional service during checkout. If you choose to purchase shipping insurance, your order will be covered for lost or damaged goods during
transit. Without shipping insurance, we are not responsible for lost or damaged items once the shipment leaves our facility.
7. Delivery Issues and Delays
We are not responsible for delays caused by the carrier, weather conditions, or other circumstances beyond our control. If your order is delayed or lost in transit, please contact the carrier directly. We will do our best to assist you with tracking and resolving any issues.
8. Returns for Shipping Issues
If your order arrives damaged or incorrect, please contact us within 7 business days from the delivery date with photos of the damaged or incorrect items. We will arrange for a replacement or a refund.
9. Local Pickup
If you prefer to pick up your order directly from our store, you can select the Pickup option during checkout. Pickup is available at our location:
DAB TEX INC 1400 S Sherman St Ste 114, Richardson, TX 75081
You will receive an email notification when your order is ready for pickup. Please bring your order confirmation and a valid ID to collect your items.
10. Contact Us
If you have any questions or concerns regarding shipping, please contact us:
Email: info@dabdtf.com